Deposit Policy: Deposits are non-refundable. If you pay your deposit, and cancel you’re your appointment, you WILL need to book another appointment. Your deposit is good for one re-schedule.
Late Fee Policy: $25.00 late fee starts at 5 minutes. At 10 minutes, your appointment will be canceled. You need to be physically in the building. No exceptions will be made.
Cancellation Policy: To avoid the cancellation fee, you must cancel within 24 hours via email or text. Last minute/same day cancellations, will result in having to pay the remaining balance. IF balance is not paid, you will not have access to book future appointments.
Form of Payment: NO CASHAPP accepted! Cash, Zelle, or Card Payment. Please note, there’s a 5% charge added for card payment.
Important things to remember
- Braid clients, please come in with your shampoo’d and blow dried. No oils/grease please. If a wash service is needed, please select the add on option, if available for that style.
- Please make sure you choose your desired style, add ons, length, and etc at checkout. This cannot be changed the same day as your appointment.
- Be sure to confirm the date and time you select does work for your schedule prior to booking. PLEASE use a valid phone number and email when booking. Your reminders are sent via text and email.
- A PayPal account is not necessary to book and appointment.